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2. Human resource management
2.4

Motivation and demotivation

IB Business and Management Syllabus

SL & HL
Syllabus concepts to know
The following motivation theories.

Taylor

Maslow

Herzberg (motivation–hygiene theory)

McClelland’s acquired needs theory (HL only)

Deci and Ryan’s self-determination theory (HL only)

Equity and expectancy theory (HL only)

Labour turnover (HL only)

The following types of appraisal (HL only).

Formative

Summative

360-degree feedback

Self-appraisal

Methods of recruitment (HL only)

Internal and external recruitment (HL only)

The following types of financial rewards.

Salary

Wages (time and piece rates)

Commission

Performance-related pay (PRP)

Profit-related pay

Employee share ownership schemes

Fringe payments

The following types of non-financial rewards.

Job enrichment

Job rotation

Job enlargement

Empowerment

Purpose/the opportunity to make a difference

Teamwork The following types of training.

Induction

On the job

Off the job

Study & practice 2.4 Motivation and demotivation

25 questions
Practice 2.4 in Question Bank

IB exam-style questions, with mark schemes and explanations, for all papers.

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Read Notes for 2.4

Detailed notes written by examiners, strictly aligned with the syllabus.

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Review 2.4 Flashcards

Active recall practice for key concepts and definitions.

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2.3 Leadership and management

2.5 Organizational (corporate) culture (HL only)

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