2.1
Introduction to human resource management
HR planning, workforce change, labour markets, resistance, change strategies
2.2
Organizational structure
Hierarchy, delegation, organization charts, tall and flat structures, matrix structures, restructuring
2.3
Leadership and management
Scientific and intuitive thinking, Management versus leadership, Leadership styles, Ethics and change
2.4
Motivation and demotivation
Motivation theories, rewards, labour turnover, appraisal, recruitment, training
2.5
Organizational (corporate) cultureHL
Shared values, Handy cultures, cultural clashes, change and mergers
2.6
Communication
Formal channels, Informal networks, Barriers, Feedback, Business success
2.7
Industrial/employee relationsHL
Workplace conflict, Collective bargaining, Industrial action, Conciliation, Arbitration, Industrial democracy
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