The student has effectively described an appropriate scenario for investigation, taking into account the needs of their UK college counselor and the challenges she faces. They have also provided evidence of consultation in the form of a transcript, and have given context where necessary. The rationale for choosing the proposed product is well-explained and justified, considering the client's lack of familiarity with modern technology and limited resources. Additionally, the student has provided a rationale from a technical standpoint, explaining how the proposed product would benefit the client and demonstrate the student's technical knowledge. Furthermore, the student has proposed a range of appropriate criteria for evaluating the success of their product, drawing from consultations and the definition of the problem. Although the student implemented all suggestions and improvements, fulfilling all subcriteria, the Clastify Review Team deducted one mark from the criterion to account for the subjective approach of the examiners