The student has successfully identified the key concept of change in their Internal Assessment (IA), which is clearly indicated on the title page. The research question effectively addresses a backward-looking issue related to Netflix's past password-sharing policies and their impact on subscription growth in the UK, focusing solely on Netflix as the organization under study. The student provides relevant background information and outlines the issue of password sharing and its implications well. However, the methodology section lacks clarity, as it does not explicitly explain the analytical tools used or the sources selected, which diminishes the overall effectiveness of the investigation. Additionally, the connection between the key concept of change and the organization's strategies needs to be more explicitly described throughout the IA.