The student has successfully developed a research question that contains the scope, issue and business concept analyzed. They have provided a rationale that relates the research question to current company challenges, specifically excessive waiting list and workload. The methodology and theoretical framework has been stated with an appropriate inclusion of research methods, and a general timeline has been proposed for the research with a Gantt chart. The student has also presented relevant potential problems in the anticipated difficulties section and given appropriate and detailed solutions for each problem. Finally, the word count does not exceed the limit of 500 words.